Tag : manufacturing shop

cnc machine in action

Machine Shop 101: Top 7 Secrets To Choose Right

Selecting a CNC Machine Shop can be a daunting task with many options available. Innovative strategies are imperative to guarantee selection of a competent shop providing cutting edge technology. Usually, an Original Equipment Manufacturer has experienced evaluators that determine whether a supplier has the minimum requirements.

The team features Quality, Sourcing, and Machining personnel. Each team member represents particular facets of the business. Some Precision Manufacturing set rigorous requirements when conducting supplier evaluation.

Why choose the best machine shop Denver suppliers? 

Choosing a machine shop supplier determines the success of your company in so many ways. Some of the benefits of choosing the ideal one include:

•    Lower costs
•    Reduced scrap levels
•    Great agility
•    Smoother workflow
•    Improved forecasting
•    Reduced setting times
•    Shortened manufacturing lead times

What is the secret?

1.    Samples of Previous Work

Any shop or manufacturer can claim to make the best equipment for every industry. However, custom machine shops that are proud of their products go a notch higher and allows you to inspect their prototypes. Also, they let customers and business owners see all parts and equipment manufactured in their shop.

When customers see examples of previous work, they get a visual representation of their attention to details and craftsmanship delivered to every piece. They get to verify the quality of the end product even when the supplier is working with huge runs of 2-dimensional parts under pressure of tight deadlines.

The ideal CNC machine shop should offer samples on demand and have a command in discussions about their industries of specialization. A knowledgeable and experienced machine shop gives customers great confidence in the quality of their machines. Previous samples confirm that a supplier has honed their skills working with a plethora of materials commonly used in a particular industry.

Don’t you think high end machine shops should be able to deliver precise cuts needed to fit into customer’s specifications?

2.    Enables Project Flexibility

As you choose a custom machine shop that is conversant with crafting ideal parts for your industry, also focus on how flexible they are with particular jobs. The search for a perfect choice should not make you jump from one shop to another. Sometimes, in-house limitations relating to the types of equipment their CNC machinist can work with on their availability and your project.

The best Denver Manufacturing machine shop has in-house skilled machinists, equipment, and necessary experience to get most projects completed as quickly as possible without undermining quality. Ideal manufacturers should also be flexible in offering different size runs ranging from small prototype machining to big scale productions using assortment of materials.

3.    Incessant Improvement

Leading Custom Machine Shops always pay great attention to continuous improvement. Progressive improvements of materials, parts, and equipment produced increases value offered to customers. Some strategies used to measure improvement process include Lean, Six Sigma, Kaizen, and other techniques. Evidence of such quality improvement measuring processes ought to be readily available to customers with proven results.

4.    Offers Excellent Communication Methods

Communicating specifications for prototypes, materials, and parts in any precision machine shop should always be continuous. Alterations can arise at any time. Whenever communication between machine shops and manufactures goes limbo, doubts kick in. Dissatisfaction extends to potential clients through reviews and recommendations.

A quality machine shop focuses on these four customer communication aspects:

•    Allows customers to use their preferred communication channel that suits their operation.
•    Takes time to explain technical capabilities of various machine parts to clients.
•    Offers a contact person who is readily available to answer questions and implement alterations quickly to minimize material waste and time loss.
•    Asks relevant questions concerning customer’s project and how to enhance their job to get value for money and improve their experience.

5.    Implements Quality Control Measures

Quality is paramount for every customer irrespective of parts or equipment ordered. Therefore, every Precision Manufacturing company should create control measures that eliminate production errors in all steps of a manufacturing process. If a shop lacks documented quality control measures, it’s advisable to seek services elsewhere.

A professional Denver Manufacturing shop will be ready to talk about quality certifications such as IS0 9001 and AS9100 standards. They have extensive documentation about the equipment used to determine specification accuracy, for example, coordinate measuring machines. They elaborate what control standards are set for every part, machine, and equipment whenever rejection rate starts to rise.

The best Custom Machine Shop informs their customers about their failure rates and measures taken to reduce this rate to manageable levels.

6.    Equipment and Technology Advances Investment

A CNC shop is just as good as their machinists, staff and equipment produced. It is advisable to research on the types of software and equipment currently used to make the required prototypes and parts. Moreover, ask the shop management about other materials and equipment available in their shop.

Research on all equipment used in the production run phase, for instance, CNC Machining, Wire EDM, and Manual Machining. That information is essential since some stages in the manufacturing process may require hands-on approach for tooling prototypes. The shop should be well equipped with various software capabilities and can modify model designs upon request.

Additionally, CNC Machinists should be well qualified to handle onsite equipment and software efficiently. Their extensive knowledge of all equipment necessary for the production process and how well they use quality measuring equipment should be certified at proficient levels. Therefore, technicians should never hamper any of your bottom lines.

7.    Interact with Previous Customers

After reviewing an Original Equipment Manufacturer capabilities, communicate with previous customers. It is advisable to check reviews given by previous customers online about the shop. Questions that you may ask previous customers include:

•    What customer service got provided?
•    Did the machine shop meet expectations and how did they enhance customer experiences?
•    How long did the customers work with the machine shop?
•    Were there any defects or problems with deadlines and how did the machine shop resolved these issues?
•    Did the machine shop offer extensive information about their capabilities?
•    How were communication and modification requests handled in cases where changes were necessary?

Speaking to previous customers enables you to learn about all the procedures that the Manufacturing Shop implements to satisfy customers. Why choose blindly when you got so much time and reviews online?

The future of machining is brighter now than ever. There are many things to produce. Pressure is mounted on machine shops to play their part in increasing machine and machinist’s abilities and management to maximize flexibility and speed. Are you looking for such machine shop? Get in touch with Tag Team in Denver.  

manufacturing shop

Superior Customer Service in the Manufacturing Industry can be the Difference in Winning Work

Manufacturers may work with machines, but they are working for people, and people like knowing that they are working with someone who demonstrates a genuine concern for their best interests. In many cases, this quality is more apt to win over a potential client than anything else a manufacturing shop has to offer.

Clients Remember Superior Customer Service

Superior Customer service is a good way to win over new clients, but it’s an excellent way to win repeat work from existing clients. As a general rule, clients tend to remember instances of excellent customer service for a long time, and they will reward it with loyalty and repeat work. In contrast, clients remember instances of poor customer service as well and are very unlikely to offer repeat work to a manufacturing company that demonstrates poor customer service even if they were happy with the products they received.

Customer Service is Critical to Word-of-Mouth Advertising

Good or bad, people tend to talk about their experiences with a company’s customer service, often much more so than they tend to talk about any other aspect of their experience with a particular company. With this being the case, great customer service can lead to valuable word-of-mouth marketing while poor customer service can be a serious blow to a company’s reputation. In a digital world where people are constantly connected and able to communicate to larger audiences than at any other point in history, word-of-mouth marketing ad reputation management are more important than ever before, and customer service is key to maintaining these things.

Putting Superior Customer Service to Work for You

There are a lot of aspects that go into making a manufacturing company successful, but customer service is certainly one of them. At our Denver manufacturing shop, we recognize the undeniable value of superior customer service and always strive to provide an experience that leaves our clients completely satisfied and eager to work with us again. In addition to promptly addressing any questions or comments a client may have, we believe that superior customer service entails protecting all of a client’s proprietary documents and intellectual property with the best possible security, making ourselves available at all times, and always striving to deliver high quality parts on time and at the lowest cost in the industry.

If you would like Tag Team Manufacturing to put these qualities to work for your business, let us know how our manufacturing shop can help you today by contacting us at 303-841-5697.